Find answers to common questions about orders, delivery, returns, and our jewellery.
📦 ORDERS & SHIPPING
How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on eligible orders.
Is shipping free?
We offer free shipping on orders above ₹499. Charges for smaller orders are shown at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.
🔄 RETURNS & REFUNDS
Can I return my order?
Yes, you can request a return within 7 days of delivery, provided the item is unused and in original condition.
When will I get my refund?
Refunds are processed within 5–7 business days after the returned product is received and checked.
Do you offer exchanges?
We currently offer replacement only for damaged or incorrect items.